Students who want their queries on scholarships answered can now do it online.
They need not come to the Public Service Department in Putrajaya or its branch offices in Kuala Lumpur, Sabah and Sarawak to resolve their problems. They need to just log on to the PSD website at www.jpa.gov.my, post their queries on an interactive portal and chat with any of its 33 officers.
PSD corporate communication head Hasniah Rashid said the service would make it much easier and less time consuming for those staying outstation. Queries, said Hasniah, would be answered immediately by the officers or within three days, at least, for those requiring specific and detailed answers. The department made a trial run last month, which proved to be effective.
The next session for the department’s online chat will be on 24 Nov 2006 from 8am to 12noon. The department plans to hold similar online chats every last Friday of the month. Those who choose to have face-to-face meetings with the officers can visit the PSD headquarters at Block C2 in Putrajaya.
Tags: Education, Scholarships, Public Service Department, PSD, Jabatan Perkhidmatan Awam, JPA
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